Welcome to Our FAQ!
At The NA Beverage Company, we’re on a mission to provide you with the best non-alcoholic beverages and customer experience possible. Whether you're curious about our products, need help with an order, or want to learn more about returns and refunds, you’ve come to the right place. Our goal is to make every interaction with us as smooth and enjoyable as possible.
We understand that when it comes to ordering, you may have questions, and we're here to help every step of the way. Below you'll find answers to some of our most frequently asked questions, designed to make your experience with us seamless. And if you don’t see what you’re looking for, don’t hesitate to reach out—we’re always here to assist!
Join the movement and experience the refreshment of quality, service, and care that puts you first. We’re excited to have you on this journey with us!
FREQUENTLY ASKED QUESTIONS ANSWERED.
How can I contact The NA Beverage Company?
We would love to hear from you! If you have any general questions, need product updates, or want to get in touch with us for any reason, feel free to reach out via email at info@thenabeveragecompany.com.
You can also connect with us on Instagram: @thenabeveragecompany.
How can I place a wholesale order or inquire about pricing?
For wholesale orders and pricing inquiries, please email us at orders@thenabeveragecompany.com. Our team will be happy to assist you with your wholesale needs.
Where is The NA Beverage Company located?
You can reach us via mail at:
PO Box 74511
San Clemente, CA 92673
Can I return beverage products?
Due to the perishable nature of our beverage products, we are unable to accept returns for drinks. However, if your items arrive damaged or do not meet your expectations, please contact us right away, and we’ll work with you to make it right.
What should I do if my order arrives damaged?
If your order arrives damaged or you have concerns about the products, please take a photo of the damaged items and email us at info@thenabeveragecompany.com. We will work with you to find a solution.
Can I return merchandise or non-beverage items?
Yes, we accept returns for non-beverage items such as merchandise. To start the return process, please email us at info@thenabeveragecompany.com.
If your return is accepted, we’ll send you a return shipping label and detailed instructions on how and where to send your item back. Please note that items returned without prior approval will not be accepted.
How do I get a refund for my return?
Once we receive and inspect your returned item, we’ll notify you whether your refund has been approved. If your return is approved, we’ll process your refund to your original payment method within 10 business days.
Please allow some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since you were notified of your refund approval and you haven’t received it, please reach out to us at info@thenabeveragecompany.com.
How can I contact customer support if I have any other questions?
For any additional inquiries or concerns, please don’t hesitate to email us at info@thenabeveragecompany.com.
We're here to help and ensure your experience with The NA Beverage Company is a positive one!
I’ve tried a lot of different brands, including Recess, Hiyo, and Kin and I really enjoy the natural fruity taste of NA. It’s not overpowering like some other brands but still has a great flavor. Plus, it’s packed with real ingredients like functional mushrooms and ginger, which do wonders for gut health without any bloating or stomach aches.
We are ADDICTED to these. BK likes the pale ale and I’m the cerveza guy! I’ve had other non-alcoholic mexican lagers and they don’t compare. The other day, I gassed up NA big to a lady at Sprouts and said it was 10x better than Corona NA!
Unwound has been my go-to for winding down and getting a good night’s sleep after long days. I had to cut out alcohol and other drinks because of a stomach issue, but this one doesn’t bother my gut at all. I call it my ‘sleepytime goodness’ and have been telling all my friends about it!
I’ve tried a lot of non-alcoholic beers, but this one is by far my favorite. I used to drink Athletic, and while they were decent, NA is on a whole different level. It’s been helping me stay sober all year—a challenge, especially with my job in media and entertainment.
Our Guide to Non-Alcoholic Drinks!
In this guide, we’ll take you through our unique offerings, from Functional Mocktails to Non-Alcoholic Beer, showcasing their key features, benefits, and the distinctive qualities that set them apart. Plus, we’ve answered some of the most frequently asked questions to help you make confident, informed decisions about our drinks.